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Seward to Anchorage or Anchorage to Seward Bus
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Professional, on-time
service,
comfortable motor coaches.
If you are not satisfied,
we don't expect you to pay.
That is our commitment and your
guarantee, that is 100% Satisfaction! |
Seward Alaska shuttle Bus service
Seward Cruise Ship Transportation
Frequently
Asked Questions |
How do
we book your service?
You can
book by filling out our SECURE online reservation form
CLICK HERE
or calling us directly 1-907-350-6010 or toll free
1-888-257-8527 (from the US only). By booking online you will
receive an e-mail confirmation in minutes, by booking over the
phone it will take a few hours or the next business day,
depending on how busy our reservation department is. You will
need to call in your reservation if you are booking a private
transfer or different price than what is showing up on the
reservation system.
How do
we pay?
We
accept Visa and Master cards only, no American Express or Discover.
This service is pre-paid, pre-booked in advance. We require 30%
deposit on reservations larger than $250, if smaller we take the
full balance at the time of booking. The remaining 70% is charged to
your card within 30 days or less prior to your transfer date.
do we
have to book in advance?
This
service is pre-paid, pre-booked in advance. We do have limited
seating capacity and sometimes get sold out. Please plan your
transfer in advance to avoid any inconveniences.
What is the difference between our narrated shuttle and our
narrated tour?
Narrated shuttle and tour both take the same route,
same narration, pick up at drop off at same locations, however
the tour is longer as it stops at the Wildlife Conservation Center
which is the most popular attraction on the way where you will see
black bears, moose, caribou, bison, and other Alaskan animals in
their natural setting. We spend 45 minutes at this stop and we
highly recommend it as most people truly enjoy the view and animals
and leave this place with a ton of photos. The tour also stops for
photo opportunities along the scenic Turnagain Arm and Portage
Glacier Valley. If we have time we do a short tour of Anchorage
while dropping people off.
What
kind of buses do you use?
All of
our vehicles are coach style buses with large windows, leg room, and luggage section in the back or under
the bus and not inside the cabin. You can stand up in them and they have
1-2 steps for easy step up. For shared transfers and tours we use
either our 24, 30, or 52 passenger coaches depending on how many
people have booked for that day.
I
will be in Anchorage for a few
hours before my flight and I
would like to look around. Where
can I store my luggage?
Visitors with a few hours or a full day to explore Anchorage can store their
luggage (and fish) at the airport. Open 5 a.m. – 2 a.m., the storage area is
located in the South (Domestic) Terminal of the Airport on the Lower (Arrivals)
Level across from baggage claim. Telephone: (907) 248-0373.
Free luggage storage is also offered by the Alaska Aviation Heritage Museum,
located near the airport.
www.alaskaairmuseum.org. Each cruise line also has a hospitality center where
they will hold your luggage for free until about 6:00pm downtown Anchorage.
We recommend you visit downtown Anchorage prior to your flight as there are
numerous gift shops, museums, restaurants, shopping malls. If you are visiting
on Saturday and Sunday there is an outdoor market on 3rd Ave that is worthwhile
visiting. More information about Anchorage activities can be found on 4th Ave at
the Visitor Information Center Downtown Anchorage.
How
far is the bus from the ship?
We
pick up and drop off directly at the cruise ship terminal, right
next to the ship. You are a few steps away from the ship, you don't
need to walk very far or get another transportation to get to the
ship, we bring you directly to or from it.
Where
do you pick us up, do you have a bus station?
Anchorage pick up and drop off description:
We
don't have a bus station because our passengers are cruise ship
passengers and they all have a ton of luggage, so there is no way
they can get to our station even if we had one. This is one of the
best features of our service as most companies don't pick up or drop
off their customers. We pick up and drop off at your location. We pick up and drop off at the Alaska Airlines gates
(Anchorage airport is very small and most local airline check
ins are next or close to Alaska Airlines check in). We pick up
and drop off at most major hotels, car rentals or RV
rentals located in midtown, downtown, or airport area. If you don't
know your pick up or drop off location you can still book your
transportation and then call or e-mail us when you book it to
let us know your pick up or drop off location later.
Anchorage Airport drop off and pick up
instructions:
If you are being picked up at the airport, please exit the
building and wait across from Alaska Airlines Luggage Claim #3
on the island for Courtesy Vehicles pick up behind the Taxi Line
and look for some vehicle or someone with a sign Alaska Cruise
Transfer.
Anchorage Airport Car Rental drop off and pick
up instructions:
We DO pick up and drop off at all the car
rentals that are located at the airport. Drop off and pick up at
the airport is at the south terminal, there is NO access for buses to the car rental offices.
Anchorage's airport is very small and car rentals are located right next to
the terminal. To get to the car rental offices from our drop off point at
the airport you will need to go inside the same building, take elevator to
the underground floor and the car rental offices are right in front of that.
If you are being picked up at the airport, you will need to walk a few feet
back to the south terminal. You can also leave someone from your party at
our pick up or drop off location with all your luggage and then return or
pick up your car and return to your party.
Whittier or Seward cruise ship dock pick up and drop off
description:
When
you are getting off or on the ship in Whittier or Seward, we pick up
directly inside the cruise ship terminal by your luggage pick up
location, the driver parks the bus and walks inside the terminal to
find the people with the sign "Alaska Cruise Transfer." If you don't
see that sign, just stay inside and wait for someone to show up. We
drop you off directly in front of the cruise ship terminal by the
luggage drop off point, after which you simply walk on to the ship.
There
are no customs or immigration check points in Whittier or Seward.
How
do we find you when we get off the ship?
When
you walk off the ship in Whittier or Seward, you walk into the
cruise ship terminal, you will see your luggage and that is where we
will meet you, at your luggage pick up. There will be someone with a
sign "Alaska Cruise Transfers" waiting for you inside. If you don't
see anyone please wait there until they show up. If you go outside,
you will get lost since there are a lot of buses, even from our
company, and you will not know which one you are on.
Is
there enough time for us to get off or on the ship with your
schedule?
Yes,
our schedule is coordinated with cruise line embarkation and
disembarkation times and works best. We have never had people who
could not get off or on the ship in time with our schedule. The
ships run on a schedule and they are never late arriving to the
port. They also disembark and embark at the same time so there will
be no problem to get off or on the ship with our schedule since that
is what we do - is provide transportation for cruise ship
passengers. All of the people on the same bus are going on the same
ship, departing at the same time since there is only one ship per
day for each port.
Do we
have senior or children rates or other discounts?
No, we
don't have any special rates for any particular group or members of
a group. Everyone is charged the same rate when they are taking a
seat. If your child is small enough to be held on a lap, then it is
free.
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